You can contact us by email at firstname.lastname@example.org. We will get back to you within 24 hours. Our store hours are Monday to Friday 9:00 am to 5:00 pm. We are on Eastern Standard Time - Toronto - New York. You can call us at 613-213-1425. Please leave a detailed message if the line is busy. We can always answer emails after 5:00 pm if time permits.